Freelo helped the FAČR coordinate suppliers and internal teams so efficiently that Football TV was launched in half the planned time.
For Freelo asks Karel Dytrych
Jan Hysek is responsible for the FAČR
Published:
At FAČR, they’re committed to breaking away from doing things the same old way. Their focus is on innovation to keep driving Czech football forward. This approach calls for management on par with leading software companies. Last year, they achieved a major milestone: enabling live broadcasts of matches at all levels using AI cameras. According to them, this wouldn’t have been possible without Freelo.
At first glance, it may seem that there is nothing complicated about the project and process management of the FAČR - that it is mainly about the organisation of matches and a bit of education, which has been in place for years. But you couldn't be further from the truth. There are hundreds of organised competitions if you include the youngest age categories. Every competition must have scheduled matches, referees and delegates. There are financial and marketing processes involved.
”I'm in Freelo every minute of every day. I can't do it without it."
Jan Hýsek – IT consultant
The FAČR, as a member of FIFA and UEFA, is responsible for the organisation of all football competitions, both professional - Chance League and Chance National League (1st and 2nd league), and performance and amateur (3rd and 4th league, regional and district competitions, youth competitions). It also manages the running of the national teams, creates methodological processes and trains its members. ”There are a lot of processes," Hýsek concludes with a smile.
All of the above needs good technological support. Most things run on their own information system IS FAČR, which is currently undergoing an upgrade. They are trying to bring some order to it in terms of documentation and processes in terms of entering changes, where they are concentrating on business analytics. In order to unify it and maintain its familiarity. Previously, assignments came in different ”from the world" and there was no control over them. So the software architecture might be in a little better shape.
”When I came to football from the financial sector, I thought it would be an easy business, but that was a big mistake."
Jan Hýsek – IT consultant
An example of a project that has been successfully launched and is unmatched is Football TV – live broadcasts of matches from the 3rd league and below, made possible through AI cameras and the integration of software systems.
As a result, FAČR has acquired AI cameras to record the matches. Through the streaming service and the FAČR Information System, the matches with player footage are displayed on the fotbal.cz website and, in the future, on the mobile app.
”The recordings serve not only for spectators, but also as educational material for coaches, players and referees. They can also be used with an electronic pencil," explains Hýsek.
For an extensive software development project, specifically upgrading the FAČR IS, they used Jira, as is common among programmers. They are staying with it for this project. However, for other projects, Jira proved too robust. People used it little and did not like to use it, so records were sometimes missing. For this reason, they were looking for another, more suitable tool.
Hýsek also tried Microsoft Planner for himself, but it lacked notifications and task relations. The row-only view was insufficient for larger projects. Additionally, as part of the Office 365 suite, it required all users to be from the same domain, which was an issue with the suppliers.
”I can easily invite any vendor to Freelo, regardless of domain, and build a team out of them."
Jan Hýsek – IT consultant
After a month, when the first serious activities took place in Freelo and it seemed that the tool made sense for the FAČR, they moved to the paid Business plan. So currently Freelo is phasing in 7 months. ”We prefer to go gradually and slowly. I'm trying out the features myself first and thinking about how we'll all use them to make it as convenient and beneficial as possible. Only then do I bring in colleagues so that I don't burden them with the dead ends that can occur when implementing a new tool." says Hysek.
”Adding people to Freelo shouldn't be a 'hurrah event' in my opinion, but a thoughtful affair. So that it doesn't discourage new users."
Jan Hýsek – IT consultant
The reactions from invited people were positive. Some suppliers were already familiar with Freelo, but even those who were new to it appreciated its ease of use and adapted quickly. Of course, there will always be people who look for reasons why something won't work, but with Freelo, that happens very rarely.
It was important to explain to people exactly what Freelo was for. Historically, there has already been one attempt to introduce Freelo. A few people still remember it. They said they just needed Teams. ”But Teams solves different situations, it is not a tool for organizing work," Hýsek shares his experience.
As mentioned above, Jan Hýsek values visual elements and places importance on a unified structure. Naturally, every company operates differently, and you can receive assistance in creating a structure during an online consultation (as was the case for Jan). For inspiration, FAČR shared its best practices.
Thanks to standardised naming, everyone is familiar with the projects.
Tip: See how to name your projects.
They have included all the essential information that the project should contain in the template. In the future, Hýsek is considering 2 versions - business and process, which would differ in the display, because sometimes it makes sense to use kanban as well.
Especially in larger companies, where cross-team collaboration is common, it is beneficial to maintain a consistent structure across all projects. For example, a graphic designer can easily navigate both marketing projects, where they work on banner design and content, and development projects, where they manage the deployment of banners on the website.
The FAČR is trying different ways to mark the state of the task. One option is labels, which you can create freely. However, they are not limited to a specific project, but are in all of them, which can be confusing in large quantities and that's how much the FAČR doesn't like it.
Karl's tip: Yes, we’re aware of that, and we’re working on making it possible to restrict labels to specific projects.
The second option they use is custom fields with a drop-down list of options that they define based on the states they want to monitor.
Jan has saved filters, e.g. by people and by week, which make it easier for him to browse stand-ups. For now, everyone has to set them up themselves.
Karel's tip: But we’re also working on making it possible to share each filter with others.
A meaningful organisation of tasks into To-Do lists is essential for a company to work effectively with Freelo, which is why Hýsek has given it the attention it deserves.
In the line view, it has worked well for the FAČR to organize their To-Do lists according to how often they use them. At the top, he put a summary of errors, making stand-ups easier.
It also uses the ”"help" To-Do sheet, which gives an overview of e.g. important project phases.
Some To-Do lists are set up purely for communication with a certain supplier, so it only gives access to relevant people and the rest of the To-Do list is not even seen. This is useful when things of a sensitive nature like invoicing are dealt with there.
For the Football TV project, they are collecting feedback from users via email. Thanks to the consultation, it turned out that there is no need to rewrite it manually.
Karl's tip: Tasks can be created by email directly into Freelo. For the To-Do list, you generate an email address for users to write to, and each email is set up as a task in Freelo.
Hysek missed some version of the Gantt chart in Planner and in Jira (at least in the version they had available). At some point in the project, he needs to see how things build on each other and where they block.
In FAČR, they created within 500 days
Freelo has a huge impact on projects in the FAČR. We managed to launch Football TV, which required coordination of several systems suppliers: web, IS, streaming service, AI cameras + internal people. ”It was done in half the planned time thanks to Freelo, I'm sure." And the response so far has also been positive. We plan to roll Freelo out gradually where it makes sense.
”I couldn't imagine it without Freelo."
Jan Hýsek – IT consultant
