Thanks to Freelo, Eshop-rychle reduced the volume of emails with external partners by 50% and increased the efficiency of the entire team by a third.
Published:
The company Golemos, which operates the successful e-shop platform Eshop-rychle.cz, is actually an entrepreneurial dream come true. It can boast almost 6000 clients from small and larger companies from all over the Czech Republic, with whom it maintains very personal and often even friendly relationships. After all, the company sees its future not only in massive system improvements, but also in taking care of its customers. It focuses on development, educates its internal team and entrepreneurs, and cooperates with many renowned e-commerce experts.
A 15-member team of employees together with external consultants and specialists does not lose breath and enthusiasm for a single second. That’s of course displayed in results of the whole company.
In our team there are people who work almost constantly, day and night, and come to me with their own ideas and suggestions. commends his employees Karel Jerabek.
Team eshop-rychle having a meeting.
Photo: Eshop-rychle
Avoiding information noise can often be very difficult in a large team. Information doesn't get to the right person, email confusion causes frustration and deadlines easily slip through fingers. Golemos was in a similar position over a year ago and was looking for a way out.
Fortunately, Freelo solved this problem very quickly and became a crucial communication channel between us and external partners, explains Karel Jeřábek. In addition, each team member has access to exactly the information they need for their work. I would venture to guess that the volume of emails in communication with external partners has been reduced by approximately 50% .
The final choice of a tool that would simplify the work for programmers, customer service and project-marketing departments in Golemos was preceded by a careful selection. To try and integrate into corporate processes was Karel Jerabek convinced by two things.
Example of the project where they make new templates designs in cooperation with external teams.
Photo: Eshop-rychle
Example of task discussion where we dealt with new e-shop template with our external team.
Photo: Eshop-rychle
I don't like overcombined tools where you are wondering how to use them and how to find what you need since the very beginning. Clarity and intuitiveness were essential for me primary. Secondly it is a Czech project and I am very proud of such things, adds Jerabek.
In Golemos is a project manager responsible for assignment of tasks across teams because he has the best insight about running project. Plan of individual work is also in his competence. That is why he can recognize any problems very fast. Every team member sees all terms very clearly so he doesn’t need to take notes about it to his own tools or calendars. According to Karel Jerabek it improved efficiency of work by 30% and increased the number of tasks completed in time.
Eshop-rychle stand at Czech Online Expo 2019.
Photo: Eshop-rychle
Freelo for meetings - when you write the notes during the meeting to Freelo instantly, for example into a separate To-Do list Meetings, you will reduce the time of the meeting itself, eliminate the need for other summaries. All interested parties will be informed about the meeting immediately.
