New The AI tide at Freelo - a new era of modern collaboration

Security

We protect your data through encryption, regular backups, and a secure infrastructure in the Czech Republic. You have full control over access to your projects, whether you're working in a browser or enhancing your work with AI tools. We take safety seriously.

1

How we protect data

We write all data instantly to multiple disks simultaneously (RAID). Every day, we back up all data to a different server room 20 km away.

Whenever data is in transit between the user device and Freelo, it is encrypted and sent using HTTPS. All files that users save to us are also encrypted on disk. The data within the project - comments, tasks and documents - are in the database directly. We keep database backups (dumpy) encrypted using PGP.

2

Server security

There are many redundant elements in our server architecture. Such as internet connectivity, cooling, power supply and network elements.

The servers are well secured, running automatic updates and protected by a firewall. The server automatically blocks connections when it detects suspicious activity from an IP address. The servers are monitored 24/7 and only an authenticated person has access to the server.

Every month we go through a security checklist and refine all the elements of our infrastructure.

Our servers are located in Prague in the TTC Teleport and Master DC servers. Physical access to servers is based on predefined access and identity documents.

3

Systems security

Freelo and related systems are secured by the TLS. The application is built on frameworks that maximize security. We regularly evaluate OWASP versus Freelo systems.

Users are protected by using 2FA validation. Freelo also alerts you while logging in from an unknown browser. For deeper control, you can see a preview of login attempts. Also the list of devices the user is logged in with the possibility of remote logout.

4

Internal security

Everyone working on Freelo's development must have an encrypted disk and use the password wallet on the computer (which are unique and very strong). Regularly update the computer and tools used to work. They must not connect to unsecured Wifi networks or use tools that do not meet common security standards. Freelo can not be developed without VPN access. Authentication is provided by SSH keys with passphras. An ordinary developer has no access to the production servers and user data. We regularly monitor and evaluate the risks and opportunities to improve security.

5

Payment details

All transactions are processed through the secure and verified payment gateway. We do not store credit card details.

6

Passwords, GDPR and experience

We store passwords in the form of unreadable hashes that we create using bcrypt with salt and parametr cost = 10. All user's passwords are safe.

Our system complies with the European Privacy Policy - the so-called GDPR. We work diligently to keep it consistent in the case of the changes we make in the system. We carefully select each partner and the service with which we link our system.

Your Hosting actively offers hosting services and protects the data of all customers. All the experience has been put into the security of the Freelo application. We are aware that we have only one trust.

7

Freelo and AI

Freelo lets you connect your account to external AI tools—via Freelo MCP, Claude Skill, or CLI. These tools can help you work faster, but the final decision and responsibility remain yours.

  • You decide what data is sent. Freelo is merely a technical intermediary. It does not decide for you what data to send to the AI tool or to what extent. The choice of data and its consequences are entirely up to you.
  • Each tool has its own provider and its own terms and conditions. Data processing is governed by the provider’s terms and conditions (e.g., Anthropic for tools built on Claude). Be sure to review them before deployment.
  • The AI acts based on your instructions. Always be aware of exactly what you’re doing and what the consequences are (or could be). This is especially true for irreversible actions such as deleting, moving, or making bulk changes.
  • If in doubt, seek advice. We recommend consulting a lawyer, especially when it comes to personal data and sensitive content.

AI is a great tool, but don't take it lightly. For more details, see Terms and Conditions, paragraph 9.

No matter which tool you choose to connect AI to your Freelo, don't forget that:

  • Training the entire team is essential.
  • You log in using OAuth or the API.
  • You must keep your login credentials safe and not enter them just anywhere.
  • Most of the things you can do in Freelo can be done by AI on your behalf. So make sure you keep track of what it’s actually doing there and what the results are.
  • The AI in Freelo can only see what your profile shows. When one of your colleagues connects the AI to their Freelo account, they cannot see your private projects. You don’t have to worry that every employee will suddenly be able to see, for example, HR compensation activities.
Organisation of work

Do you want to know more?

For any security questions you can contact us through e-mail, Twitter or Facebook and we will answer professionally.

What we can promise is that we have taken all reasonable steps to make all data safe. Nothing, except the site itself, is directly exposed to the Internet. For access to everything else we have firewall and VPN security.