Registration and Sign-in via Microsoft / Microsoft SSO

Registration

Via the Freelo website

1. On the registration page, click Register with Microsoft.
   

   

2. You will be redirected to the Microsoft sign-in page.
3. Select the Microsoft account you want to link with Freelo, or sign in.
4. Confirm your consent to share data with Freelo.

In the final step of registration, your first and last name will be automatically pre-filled from your Microsoft account. You can edit these details and optionally add a phone number. Then click Create account – and you're done.

Via invitation

• registration using email, or
• registration using a Microsoft account
  

  

Sign-in

User registered via Microsoft

User not registered via Microsoft

Via account settings (recommended)

1. Click your avatar in the top right corner.
2. Go to Settings → Security and sign-in.
3. In the Sign-in section, select Set up Microsoft sign-in.
   

   

4. A modal window will open and guide you through the verification process.
5. For security reasons, you will be asked to enter your Freelo password.
6. Select the Microsoft account you want to link with Freelo.

We recommend this method if you want to set up the connection at any time without signing out. It is handy when you received an invitation by email and registered the standard way, but want to add Microsoft sign-in afterwards.

From the sign-in page (signed-out user)

1. Go to the Freelo sign-in page.
2. Click Sign in with Microsoft.
   

   

3. Select the Microsoft account under which your Freelo account is registered.
4. The first sign-in will still be completed using the original method (email and password).
5. From the next sign-in onwards, you can use the Microsoft button.

Your Freelo account is registered with a different email than Microsoft

• one email for standard sign-in (email and password),
• a different email for Microsoft sign-in.

1. Go to Settings → Security and sign-in.
2. Set up Microsoft sign-in.
3. Select the Microsoft account and enter your Freelo password.

Using Google and Microsoft sign-in on one account

A concrete example: you work on projects at two companies – one uses Google Workspace and the other uses Microsoft 365. You can link both accounts to a single Freelo account and sign in with whichever you have open at the time.

• One Freelo account can have:
  • standard sign-in (email and password),
  • sign-in via a Google account,
  • sign-in via a Microsoft account. This is especially useful for companies where employees have corporate Microsoft 365 accounts – signing in via Microsoft means fewer passwords and faster onboarding for new team members.
• Google and Microsoft sign-in work independently of each other.
• It is not a problem if:
  • the Google account uses a different email than the Microsoft account,
  • and both are linked to the same Freelo account.

How can you set up both sign-in methods?

1. Go to Settings → Security and sign-in.
   

   

2. In the Sign-in section, set up:
   • Google sign-in,
   • and/or Microsoft sign-in.
3. To complete the linking, you must enter your Freelo password for security reasons.

Frequently Asked Questions

I'm not receiving Freelo notifications on my Microsoft email. What can I do?

First, check your Spam or Junk folder. If there are no Freelo messages there and you are not receiving them at all, the issue is most likely related to your company's Microsoft tenant settings – in that case, follow the steps below:

1. In Microsoft Defender, open Tenant Allow/Block List and Spoof intelligence.
2. Add the domain freelo.io (or app.freelo.io) as allowed.
3. Report blocked Freelo emails to Microsoft as a false positive.

Microsoft login isn't working — I see a permission error

Some companies restrict which third-party apps employees can log in to in their Microsoft 365 (Azure AD / Entra ID) settings. If you see an error when logging in with Microsoft, your company likely requires your IT administrator to approve the Freelo app first.

What can you do?
Ask your company's IT administrator (Microsoft 365 admin) to approve Freelo for the whole company. It's enough for the admin to log in once with their administrator account.
Once approved, all employees in your company will be able to log in to Freelo via Microsoft without any further restrictions.

What exactly does Freelo need from Microsoft?
When logging in via Microsoft, Freelo only requests basic information to verify your identity, your first name, last name, and email address. Freelo has no access to your files, emails, calendar, or any other company data.

Can I remove the Microsoft account connection in the future?

1. Go to Settings → Security and sign-in.
2. In the Sign-in section, remove the Microsoft account connection by clicking Remove Microsoft sign-in.
   

   

3. To confirm, you will need to enter your Freelo password.

What about an account created via Microsoft registration?

Can I change the linked Microsoft account?

Which email address will receive Freelo notifications?