…o Freelo. You'll transfer your projects along with tasks, solvers, and invited users all at once. Projects are imported along with tasks, solvers, and invited u…
…ally only experience messages ending up in spam. How to resolve email blocking If Freelo notifications stop arriving and you're using Office 365, ask your tenan…
…t as well. Easily type in the names of your colleagues as solvers and simultaneously assign the subtask(s) to multiple users at the same time. Multiple subtask…
…To-Do list. Task It is a particular task that needs to be solved. Task is always located in a particular To-Do list. It is the main space where you discuss task…
…control (no need to pay for licenses for your clients). Involve clients directly in task execution. Protect sensitive data through strictly limited permissions.…
…ves into that stage Helpdesk or support queue – a default solver ensures no incoming task is left unassigned Creating tasks by email – the default solver is ass…
…ediately see the customer context, deadline, and assigned solver. For instructions on how to connect Freelo with SupportBox, check the SupportBox Help: How to c…
…. On the public page, there are tasks, subtasks, assigned solvers, due dates, task labels, priorities and also completed tasks. Example of generated public page…
…ver image for the task insert a thematic image/pictogram, solved in the task, e.g. meeting, financial page,... inserting a preview of the graphic design for bet…
…ch registered user has to cancel their own account by themselves. How to remove a user from a particular project Go to the details of the project and find the s…
…can easily access it as the item type Link. For example, solve the proofreading in the Google document or directly under the file in Freelo, where there is dis…
…line not met You can find out which tasks have not been resolved by the deadline. Selected or all projects All tasks after the deadline Tasks with due date: All…
…lected users the permissions to manage projects without involving the captain at every step. The Project Manager creates projects under the captain, the Admin s…
…d to set the default asignee in the Inbox To-Do list. The solvers whose tasks you want to have in your Google Calendar. Lastly, you can load existing tasks in G…
…Select which subtasks you want to add to the task and confirm with the Insert selected subtasks button. Managing your templates As soon as you have some project…
…ain (owner of the project), Admin or by each user for themselves. Go to a project, find the the section Users at the top of the page and set the hourly rate. Fi…
…eating tasks from the email even faster. You can set task solvers, due dates etc. Practical use Receiving requests from clients – a client sends an email and a…
…where the sub/task is placed. The filter can be: Authors Solvers Projects (also templates) Status Type Language – English, Czech Scope of task deadline Practic…
…e of – use this relation for duplicate tasks. When it's resolved, simply close them all down. Is blocked by – the relation will block the completion of the task…
…ers, so they can create projects and invite new users themselves. All projects and users will be under the paid account. Project manager also becomes the Admin…
…tasks to the user who is currently the most capable of resolving them. Set up an assignee for tasks in bulk In particular To-Do list you can set up an assignee…
…l. A practical example: your colleague is assigned as the solver on an urgent task and in Kanban you see their avatar with an Out of Office status until next we…
…rs see what I've got to say right now? Who are the most involved users that can help and move the task to its successful completion at this moment? If not, remo…
…so we can find a solution faster. Why does this help us resolve the issue quickly? It often turns out that everything works fine on our end, and the issue is ca…
Make is a no-code automation platform. This integration enables you to connect Freelo to other applications via API, thanks to which you can create your own aut…
Each task has a Task description section. It ensures that no important information gets lost in the discussion. This section can be found right below the name o…
You can assign just one user to the task in Freelo. That assignee can be changed anytime. It's because we think, that just one user should be responsible for th…
Want to keep track of all tasks in a To-Do list without watching them one by one? Following an entire To-Do list lets you set yourself or a colleague as a follo…
There are several ways to create new subtasks in particular tasks. In case you want to know all details about subtasks and their features check subtasks with de…